TERMS AND CONDITIONS (UPDATED JANUARY 28, 2025)

Please review these terms and ensure you understand them before placing an order.

We reserve the right to modify these terms at any time without prior notice. The terms in effect on the website at the time of your order will apply to your purchase.

PLACING AN ORDER

To place an order, you must be over 18 years old and have a valid credit or debit card issued by a bank we accept.

Please note that all orders are subject to product availability, and the inclusion of any product on the website at a given time does not guarantee its availability at all times.

Orders can only be placed through the website. Ensure that all the information you provide is accurate. We will use the provided details to contact you regarding your order.

SERVICES

Payment for services must be made before the agreed appointment time.

Cancellations are allowed before the session starts, with a refund issued to the same account. However, if the session has already taken place, a refund is not possible.

OUR CONTRACT

When you place an order, you will receive an email confirming your order. Please note that this email serves only as a confirmation and does not mean your order has been accepted. The contract is formed when we send you an email confirming that the items have been shipped. Only the items listed in the shipping confirmation email will be included in our contract. If payment has been received for unavailable items, we will refund the corresponding amount using the same payment method used for the purchase.

PRICES

The prices displayed on the website are final. Please note that shipping costs are not included in the listed prices and will be charged separately.

While we strive to ensure that all information, descriptions, and prices on the website are accurate, errors may occur. If we discover an error in the price of any product you have ordered, we will inform you as soon as possible and give you the option to confirm the order at the correct price or cancel it. If we are unable to contact you, we will consider the order canceled.

Shamanametaphysica.com or Cagik Mesropian is not responsible for any currency exchange rates applied by your bank or credit card company or for any changes in exchange rates when paying in your local currency.

PAYMENT

We accept payments by Visa, MasterCard, Paysera, and several local payment methods. Upon receiving your order, we perform a standard card authorization check to ensure sufficient funds for the transaction. Please note that items will not be shipped until the authorization check is completed. Your card will be charged once the order is accepted. All payments are processed via Paysera.

SHIPPING

Orders are shipped from Ignalina, Lithuania. When placing an order, you can choose between parcel locker delivery or pickup at our designated location. We always strive to ship your items as quickly as possible. However, due to unforeseen circumstances, shipping times may sometimes be extended, such as postal delays or force majeure events. Shipping may also take longer during high-demand periods, such as the holiday season.

RETURNS

You may request a return within 7 days of receiving your order. Returned items must be in perfect condition and comply with our return process.

Returns will only be accepted if the labels and original packaging remain intact and the items have not been damaged or altered. Shamanametaphysica.com cannot accept returns if labels have been removed. You are responsible for shipping returned goods back to Shamanametaphysica.com. Lost return shipments will not be compensated.

Any return shipping costs are your responsibility, and postal services can be used for returns. Please check with your local post office for official postal rates. Refunds for returned items will be processed within 14 days of receiving the returned product, using the same payment method used for the purchase. Please note that refunds will cover the full product price but will not include shipping costs.

CANCELLATION RIGHTS

We will refund the amount paid for canceled items if the products have not been opened or used. Refunds will be issued using the same payment method used for the purchase. This includes standard shipping costs, except for any additional shipping charges if you opted for a more expensive delivery option than our standard shipping. We will not cover your return shipping costs. The refund will be processed within 14 days of receiving your cancellation notice, but we may wait until we receive the returned goods or proof of their return.

INTELLECTUAL PROPERTY

Unless otherwise stated, all materials, including but not limited to images, illustrations, designs, icons, photographs, video clips, written and other materials appearing on the website (collectively, the “Content”), are protected by copyrights, trademarks, and/or other intellectual property rights.

You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or exploit any part of the Content, website, or related software in any way. The website as a whole is protected by copyright, and all global rights, ownership, and interests in the website belong to Cagik Mesropian (shamanametaphysica.com).

GOVERNING LAW

These terms shall be interpreted in accordance with the laws of Lithuania, without regard to any conflict of law provisions. If you are acting as a consumer and reside in the EU, you will always be protected by the mandatory legal provisions of your country of residence.

Any disputes arising from these terms will be resolved in Lithuania, meaning that we may file a claim in the Vilnius District Court. However, as a consumer, you may also file a claim to enforce your consumer protection rights under these terms in the EU country where you reside.

If you live in the EU, the European Commission provides an online dispute resolution (ODR) platform, which allows you to seek an out-of-court settlement for complaints related to online purchases. You can access the platform [here].

MISCELLANEOUS

If any part of these terms is found to be invalid or unenforceable, the invalid or unenforceable part will be replaced in accordance with applicable laws to reflect the original intended provision as closely as possible, and the remainder of these terms will remain in full force and effect.

CONTACT DETAILS

Cagik Mesropian
📧 Email: shamanametaphysica@gmail.com
📞 Phone: +37067772545
📜 Business License Number: RP925105-1